Sometimes, unforeseen events may result in the host having to move or cancel an event, in these cases you are entitled to receive a full refund of the credit, including the service charge.
Event move
In case the location, date or time of the event is changed you will be notified in real time and you can decide to cancel your accreditation and automatically receive a refund in the form of transferable credits.
Don't wait too long though, check the cancellation terms stated in the event, if they are not met, you will lose your right to a refund.
Event cancellation
In case the event is cancelled, you will be notified in real time and automatically receive a full refund of your accreditation in the form of transferable credits.
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